Shipping policy

Last updated: November 4, 2026.

Thank you for shopping with XAL Select. This policy explains how we ship your order, what it costs, and what to expect after you buy.

Order Processing

Orders are processed within 1–3 business days (Monday–Friday, excluding holidays). You'll receive a confirmation email with tracking as soon as each package ships.

Shipping Methods & Delivery Times

Most orders arrive within 3–10 business days after processing. Delivery times are estimates, not guarantees, and may be affected by carrier delays, weather, or other events outside our control.

Holiday orders: For delivery by December 25, we recommend ordering by December 12.

Shipping Costs

FREE standard shipping on orders of $67 or more. We cover up to $12 in shipping per order; on the rare order where shipping costs more, the difference is shown at checkout before you pay.

Orders under $67: shipping is calculated at checkout based on your items and address. You will always see the exact cost before you pay.

Multiple Packages

XAL Select partners with independent brands that ship directly to you. If your order includes items from different brands, they may arrive in separate packages on different days, each with its own tracking number. Shipping charges apply per shipment and are not combined.

Order Tracking

Once a package ships, we'll email you a tracking number and link. Tracking information may take 24–48 hours to update.

Shipping Destinations

We currently ship to addresses within the United States only.

Address Accuracy

Please check your shipping address at checkout. Contact us as soon as possible if you need to correct it.

Lost, Damaged, or Delayed Packages

If your order is lost, damaged, or delayed, contact us and we will help you resolve it with the brand and carrier.

Order Changes & Cancellations

Need to change or cancel your order? Contact us as soon as possible. We may be able to make changes before your order ships, but once it's in transit we're unable to modify it. Refunds for cancelled orders are issued to the original payment method.

Questions?

Contact our team at Xalautogroup@outlook.com or use the contact details in our contact information policy.